1. Responsible for on-site and off-site pre-sale and after-sale technical support and service of target customers' single-cell sequencing instruments, reagents and service products;

2. Cooperate with the sales department to do the installation experiment design DEMO and after-sales work, ensure the smooth installation and do a good job in the technical service for a certain period of time after installation to improve the user experience;

3. Do a good job of technical training for customers, so that they can quickly understand the performance and characteristics of single-cell sequencer, shorten the learning curve, and achieve the smooth application goal;

4. Summarized product requirements through end-customer information collection, peer research and communication with experts, and participated in the R&D team's new product development and application to maintain customer relations;

5. Maintain key customers together with the sales team, complete and maintain the sales increase of existing customers and develop new target customers and application scenarios.

1. Bachelor degree or above in molecular biology, medicine, engineering or related field;

2. 2 years of experience in molecular biology experiments, experience in single cell sequencing is preferred;

3. Customer-oriented, able to work under pressure and solve problems independently;

4. Good communication skills, teamwork and service awareness.